For contractors
Run the whole shop.
File to the fire department.
Scheduling, inspections, deficiencies, quotes, invoices and the phone. One system that holds the job from the first call to the payment, and to next year’s visit.
On your own routes · $189/month flat
Day to day
Everything the shop runs on, in one system
Not a generic field-service tool with fire terminology pasted over it. The recurrence cadences are the ones the codes call for, and the deficiency report is the one an inspector expects.
Scheduling that builds itself
Schedule IQ builds a month of work in one click, then you drag anything you disagree with. Each day’s stops come back in optimized driving order, so a route is a route and not a guess.
Inspections in the field
NFPA-aware ITM templates for sprinkler, alarm, extinguisher and kitchen hood systems. Checklist, photos, deficiencies and signature on a phone — and the whole thing works with no signal in a mechanical room, syncing when the truck gets back to coverage.
Deficiencies tracked to resolution
A finding is not a note in a PDF. It carries severity, code reference, photo evidence and a due date, and it stays open through the quote, the repair and the reinspection until it is actually corrected.
Invoicing and payments that are yours
Payment links deposit into your own Stripe account. Visilence takes 0% of your money — no processing cut, no percentage of volume. Invoices push to QuickBooks in one click.
Renewals that never get forgotten
Every inspection books its own next visit on the cadence the system calls for — annual, semi-annual, quarterly. Next year is on the calendar before you are off the ladder.
A portal your customers actually use
Your customers sign in to see their reports, deficiencies, quotes and invoices, branded as you. Fewer calls asking for a copy of something you already sent.
Built into the spine, not bolted on
Two places the software does the work for you
A receptionist that answers every call
Nights, weekends, and when you are forty feet up. It knows your customers and your calendar, books the job, and logs the call summary to the customer. The call you would have lost to voicemail becomes an appointment.
Caller · 2:14 pm“We’re due for our annual sprinkler inspection at the Oak Street building.”
Visilence“I can take care of that. I have you down for Tuesday the 16th at 9 am — does that work?”
Booked on your schedule · call summary logged to the customer
Ask — your business, in plain language
Type or speak a question about your own data and get the answer, instead of hunting through screens for it. Ask can also do the thing — draft the quote, move the appointment — and it shows you exactly what it will do before it does it.
- “Which buildings are overdue in Green Bay?”
- “What did we bill Northside Properties last quarter?”
- “Who has an unresolved critical deficiency?”
Ask runs on Anthropic’s models only, and it can read nothing outside your own account.
The difference
Stop emailing PDFs to the fire department.
An Authority Having Jurisdiction (AHJ) — your fire department — needs to know a building was inspected and what was found. Today that usually means you export a PDF, attach it to an email or re-key it into somebody else’s portal, and hope it landed.
When your AHJ is on Visilence
There is nothing to send, because there is nothing to move. The marshal reads the same record you wrote — who serviced the building, when, and what is due next — the moment you finish. You control which departments can see your work, and you can withdraw it.
Checked before it goes
Every report is validated against the gaps that get one bounced back: missing dates, results that contradict each other, deficiencies left in limbo. You find out at your desk instead of a week later in somebody else’s inbox.
A ledger of what went out
Every submission is recorded — which report, to which authority, on what date, and whether it was acknowledged. It works the same whether the report left by portal upload, email or post, so the audit trail holds even where nobody is on Visilence yet.
Visilence does not log in to third-party AHJ portals on your behalf and never stores your credentials for one. Where a jurisdiction requires its own portal, you export and upload, and record the submission here — so the ledger tells the truth rather than asserting a delivery nobody confirmed.
Connect your own accounts
Visilence ties together the tools you already pay for
It does not resell them and does not sit between you and your money. You connect your accounts, and they stay yours.
QuickBooks Online
Push invoices, and the customers on them, to your books in one click. Your bookkeeper keeps working the way they already do.
Stripe
Your own account, your own payouts. Card payments land in your bank; Visilence takes 0%.
Google Calendar
Appointments copy to your Google Calendar, so the day’s schedule is on your phone too. Changes are made here.
Google Maps
Addresses geocoded and each day’s stops returned in optimized driving order.
Email and SMS
Reports, quotes, invoices, reminders and review requests go out from your business, with delivery logged.
Your website
Booking and lead capture flow into the same pipeline as a phone call, so nothing arrives in a separate inbox.
Switching
Moving is the part we do for you
Whatever you are on now — another platform, spreadsheets, a filing cabinet — we bring your customers, buildings, schedule and invoice history across. Import from a direct connection where one exists, or from a CSV export where it does not.
It is included, we do the work, and you can see everything that landed before you commit to it.
You send us what you have
An export, a spreadsheet, or access to your current system.
We map and load it
Customers, buildings, systems, schedules and invoice history — reviewed before it goes in.
You check it against reality
We walk it with you, your own records on the screen. Nothing is charged until you have looked.
Pricing
One price. Everything. Every seat.
Owner, office and every tech. No tiers to decode and no per-seat fees. The one thing that is metered is Ask, the AI assistant.
- Getting started
- A demo first — we load your data so you see it before you commit
- Your card payments
- Visilence keeps 0%
- Per-seat fees
- None — one price covers the whole shop
- Per-report filing fees
- None when the fire department is on Visilence — filing is included
- Ask (AI assistant)
- A monthly budget you set; buy extra credit if you use it up
- Data migration
- Included, we do it for you
- Referral credits
- Up to $200 in account credit for shops you send us
- Contract
- None, cancel anytime
Start with a route you already run
Bring one week of real work to the demo and we will put it through the system in front of you. Set up takes an afternoon after that.
Want your AHJ on board?
The portal is free for fire departments — today and always
Your work reaches the marshal without an email only if their department has access. There is nothing for them to buy and nothing to procure. Send them the page written for them.
Show them this